Network Specialist

The Network Specialist Administrator works to improve productivity and operating goals of Nor Lea Hospital District by being primarily responsible for overseeing the day-to-day operation of networks including hardware and software support, training, and special projects.
The Network Specialist manages and maintains storage solutions including configuring equipment to work effectively with applications per vendor requirements.
The Senior Network Administrator is also chiefly responsible for monitoring utilization levels and backup procedures, reporting to the Manager of Information Technology and working closely with the IT staff and relevant analysts to ensure high availability.
Utilizes technical knowledge, and exercises judgment in the completion of assigned tasks with regard to network management.
Roles & Responsibilities • Plans, designs, and maintains data networks and servers - Develops new procedures based on technical or emergent solutions - Manages complex environments with VMware virtualized servers and Nimble Storage Network - Maintains knowledge of maintaining, troubleshooting, and creating interfaces for any issues that arise and as applications are added to Nor Lea Hospital District environments - Creates design documents, RAID group assignments, LUN assignments, host configurations, and performs switch zoning and preemptive backup and downtime preparation procedures - Selects, implements, schedules, and supports backup systems - Supports and performs the installation, extension, and configuration of storage infrastructure—this will include managing switches, fiber, disks, shelves, enclosures, controllers, and data replication hardware • Quality Improvement-works with senior technical staff and management teams in building architecture for technical solutions on an as needed basis, participating in project teams - Provides recommendations for and leads project requiring complex technical decisions and provides input on delivery schedules - Works with Nor Lea Hospital District infrastructure management personnel to validate the soundness of technical plans—being evaluated on technical judgment and overall accuracy - Follows schedules provided by supervisors and managers - Utilizes extensive experience and knowledge to improve the existing processes and company operating procedures - Accomplishes tasks and projects in a professional manner within defined timelines - Develops capacity planning models to be used as input for strategic decision-making processes - Maintains policies and configurations around capacity management, performance management, and availability management - Analyzes storage consumption over time and I/O performance on application, host, LUN, volume, or group levels to provide accurate trend analysis • Maintains procedures for leadership and user requests - Supervises and assists incident response for storage hardware and network projects - Creates and implements storage system configuration design - Establishes procedures for and performs storage system maintenance, accepting input from management and customers in design - Administers access to systems and programs based on user role in alignment with project schedules • Monitors and Maintains Environment Security - Supervises and assists incident response for storage, hardware, and network projects - Conducts server and security audits - Performs network asset management, including maintenance of network component inventory and related documentation and technical specification information - Maintains client and server technologies, managing backup windows and recovery procedures for Nor-Lea Hospital District - Participates in creation and implementation of data replication and disaster recovery plans • Communication and Coordination - Clearly communicates regarding operational change and appropriate problem notification and escalation according to established procedures, huddles, meetings, and organizational functions.
- Conducts root cause analyses, along with recommendations and appropriate implementation of preventive measures - Provides issue resolution, making full use of internal and external resourcing up to and including vended resources - Provides technical support for users’ and administers’ day-to-day operation of networks and servers - Participates in operational on-call responses and is available for contact during specific hours of coverage; will also remain available as an integral member of Nor Lea Hospital District’s system support team during normal and crisis situations VALUES: i - Innovation "Forward thinking" "Exploring new possibilities" "Ambitious Goals" Looks out for new and innovative approaches that will improve efficiency.
Embraces and champions new ideas and encourages others to do likewise.
Recognizes and rewards people and teams who are creative and innovative.
This is in sharp contrast to those who tend to embrace the status quo, struggle with new approaches and discourage others when they are creative and innovative in the pursuit of increased efficiency or effectiveness.
C - Compassion "Friendly countenance" "Servant attitude" "Demonstrating genuine concern" Shows genuine sensitivity to the needs, feelings and capabilities of other people.
Deals with others in a pleasant manner.
Treats others with respect and consideration.
This is in contrast to those who are unpleasant and tend to alienate co-workers, or who seem insensitive to the needs of others and tend to demonstrate a lack of respect for others.
A - Accountability "Showing integrity" "Leading by example" "Ownership and accepting responsibility" Acts in ways that demonstrate personal integrity and serves as a positive example of why others should trust the motives of the organization.
Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make.
Leaves others with the clear impression that integrity is a core value at this organization.
This is in contrast to individuals who make commitments that go unmet, fail to acknowledge their role in disappointing events, or whose actions (or inaction) leave others with doubts about the level of trust that should be placed in the organization.
R - Respect "Considerate of cultural diversity" "Building trust" "All people are to be valued" Demonstrates a genuine interest in the thoughts, opinions, values and needs of co-workers and customers.
Avoids speaking, writing or doing other things that could be seen as disrespectful of people in their absence (or "behind their backs").
Recognizes and shows respect for the strengths and contributions of others.
This is in clear contrast to behaviors that leave people feeling that their thoughts, opinions, values and needs are of little interest.
E - Empowerment "Allowing others to reach their full potential: "Freedom to do what is right for our patients" "Attain and share knowledge to enrich others" Empowered in an intentional manner that allows the person to find their way, yet receiving help when needed.
Using good judgment related to the level of authority given and the amount of leeway extended.
This contrasts with leaders and individuals who focus more on the risks involved from the empowerment, instead of reaching the full potential of the organization.
ORGANIZATION EXPECTATIONS: Communication The process of sending and receiving messages with words, verbally, written or in sign language.
Customer Focus Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.
Initiative Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.
Self-Development Lifelong, voluntary, and self-motivated learning.
Teamwork Effectively work and complete assignments in group settings.
Works independently and cooperatively with others to achieve common goals.
Required Skills • Must be able to plan and implement software upgrades as necessary while maintaining security • Must be able to maintain a productive relationship with clinical stakeholders, department managers, and relevant leaders • Capable of working well under pressure with the ability to handle multiple projects simultaneously • Two (2) years’ experience supporting enterprise networks.
• One (1) year working with enterprise backup and recovery systems and experience with multipathing client software • Excellent written and oral communication skills; must be comfortable working with diverse user groups Preferred Qualifications Bachelor’s degree in related healthcare or information systems discipline is required, but a Master’s degree in a related field is strongly preferred.
Four (4) or more years of related experience in management or healthcare project management is preferred.
Working knowledge of local and wide area networks (LAN/WAN), Internet, email systems, telecommunications and data communications, standard operating systems, software packages and software utilities preferred.
Senior Network Administrators must have a thorough knowledge of network design with a solid understanding of networking and client/server technologies.
Working knowledge of backup and recovery concepts and techniques is preferred for this position along with a familiarity with multi-platform environments.
Senior Network Administrators must also be comfortable working on core disaster recovery procedures as well as with the coordination of various backup windows across the enterprise.